Turn conversations into conversions
Conversational commerce powered by real people, enhancing pre and post-purchase experiences.
How it works
How it works
How it works
The most human-centered chat experience
We connect your customers with real live agents to rebound lost sales and retention
Recover 30% more abandoned carts
Our live agents engage abandoned cart customers with personalized, real-time conversations that convert more effectively than drip campaigns.
Ongoing back-and-forth conversations
Recover website visitors, even if they don't fill out a form
Knowledgable agents at your fingertips
Recover 30% more abandoned carts
Our live agents engage abandoned cart customers with personalized, real-time conversations that convert more effectively than drip campaigns.
Ongoing back-and-forth conversations
Recover website visitors, even if they don't fill out a form
Knowledgable agents at your fingertips
Recover 30% more abandoned carts
Our live agents engage abandoned cart customers with personalized, real-time conversations that convert more effectively than drip campaigns.
Ongoing back-and-forth conversations
Recover website visitors, even if they don't fill out a form
Knowledgable agents at your fingertips
Add 15% more sales with upsells
Our live agents can upsell relevant products to customers post-purchase through personalized messages, increasing average order value without requiring them to return on-site.
Make additional offers after customers have checked out
Leverage AI-driven recommendations to deliver the most relevant offers.
Maximize engagement and response rates
Add 15% more sales with upsells
Our live agents can upsell relevant products to customers post-purchase through personalized messages, increasing average order value without requiring them to return on-site.
Make additional offers after customers have checked out
Leverage AI-driven recommendations to deliver the most relevant offers.
Maximize engagement and response rates
Add 15% more sales with upsells
Our live agents can upsell relevant products to customers post-purchase through personalized messages, increasing average order value without requiring them to return on-site.
Make additional offers after customers have checked out
Leverage AI-driven recommendations to deliver the most relevant offers.
Maximize engagement and response rates
Offer conceirge-level service
We connect your customers with live agents who are industry and product experts, delivering an unmatched level of engagement.
Quick, expert-driven solutions without customers needing to search for answers
Harness AI to extract insights from every conversation
Increase customer satisfaction post-purchase
Offer conceirge-level service
We connect your customers with live agents who are industry and product experts, delivering an unmatched level of engagement.
Quick, expert-driven solutions without customers needing to search for answers
Harness AI to extract insights from every conversation
Increase customer satisfaction post-purchase
Offer conceirge-level service
We connect your customers with live agents who are industry and product experts, delivering an unmatched level of engagement.
Quick, expert-driven solutions without customers needing to search for answers
Harness AI to extract insights from every conversation
Increase customer satisfaction post-purchase
Offer conceirge-level service
We connect your customers with live agents who are industry and product experts, delivering an unmatched level of engagement.
Quick, expert-driven solutions without customers needing to search for answers
Harness AI to extract insights from every conversation
Increase customer satisfaction post-purchase
More Features
Rebound places you in the middle of everything
Real-time analytics
View customer conversations and key metrics in real-time to track engagement and measure performance
Manage workflows
Let the agent know when they should step in, or let us do it for you with our template flows
Unlock customer insights
Leverage AI-driven insights from chats to gain a deeper understanding of your product and identify customer pain points.
Real-time analytics
View customer conversations and key metrics in real-time to track engagement and measure performance
Manage workflows
Let the agent know when they should step in, or let us do it for you with our template flows
Unlock customer insights
Leverage AI-driven insights from chats to gain a deeper understanding of your product and identify customer pain points.
Real-time analytics
View customer conversations and key metrics in real-time to track engagement and measure performance
Manage workflows
Let the agent know when they should step in, or let us do it for you with our template flows
Unlock customer insights
Leverage AI-driven insights from chats to gain a deeper understanding of your product and identify customer pain points.
Are you ready to drive sales through conversational commerce?
Join the waitlist for a risk-free trial
Are you ready to drive sales through conversational commerce?
Join the waitlist for a risk-free trial
Are you ready to drive sales through conversational commerce?
Join the waitlist for a risk-free trial
Rebound FAQ
Rebound FAQ
Rebound FAQ
Frequently Asked Questions
Is it really a real person?
Yes, Rebound uses live agents who are trained experts in your products and services. While AI can assist with initial inquiries, all customer conversations are ultimately handled by real human agents for the most authentic, personalized experience.
How do we connect customers with product experts?
Rebound connects customers with product experts by routing inquiries through real-time chat, where knowledgeable agents can provide personalized assistance. Customers are paired with experts who specialize in the products they’re interested in, ensuring a highly relevant and helpful interaction.
How can we convert website visitors who are not on SMS lists?
The TCPA doesn’t require written consent for person-to-person SMS, allowing you to text customers without explicit opt-ins and expand your reach beyond subscribers.
Is Rebound TCPA compliant?
Yes, Rebound is TCPA compliant, ensuring opt-out options are provided when necessary and texting customers only during allowed hours.
Is it really a real person?
Yes, Rebound uses live agents who are trained experts in your products and services. While AI can assist with initial inquiries, all customer conversations are ultimately handled by real human agents for the most authentic, personalized experience.
How do we connect customers with product experts?
Rebound connects customers with product experts by routing inquiries through real-time chat, where knowledgeable agents can provide personalized assistance. Customers are paired with experts who specialize in the products they’re interested in, ensuring a highly relevant and helpful interaction.
How can we convert website visitors who are not on SMS lists?
The TCPA doesn’t require written consent for person-to-person SMS, allowing you to text customers without explicit opt-ins and expand your reach beyond subscribers.
Is Rebound TCPA compliant?
Yes, Rebound is TCPA compliant, ensuring opt-out options are provided when necessary and texting customers only during allowed hours.
Is it really a real person?
Yes, Rebound uses live agents who are trained experts in your products and services. While AI can assist with initial inquiries, all customer conversations are ultimately handled by real human agents for the most authentic, personalized experience.
How do we connect customers with product experts?
Rebound connects customers with product experts by routing inquiries through real-time chat, where knowledgeable agents can provide personalized assistance. Customers are paired with experts who specialize in the products they’re interested in, ensuring a highly relevant and helpful interaction.
How can we convert website visitors who are not on SMS lists?
The TCPA doesn’t require written consent for person-to-person SMS, allowing you to text customers without explicit opt-ins and expand your reach beyond subscribers.
Is Rebound TCPA compliant?
Yes, Rebound is TCPA compliant, ensuring opt-out options are provided when necessary and texting customers only during allowed hours.